Frequently Asked Questions – Turner's Auto Service

Many local drivers choose Turner’s Auto Service because we provide full-service care backed by decades of experience. From oil changes and diagnostics to complex engine repair, we’re trusted for dependable service across the Richmond area.

Bring your car to Turner’s for comprehensive brake service—including pads, rotors, calipers, fluid, and full system diagnostics. If you hear squealing, grinding, or notice reduced braking performance, schedule a brake inspection right away.

At Turner’s, we believe trust is earned. We provide clear written estimates, explain repairs in plain language, use quality parts, and keep you updated throughout the repair. Learn more about who we are on our About Us page.

Yes. Regular preventive maintenance like oil changes, inspections, and fluid services helps prevent breakdowns and extends the life of your car. Sticking to the manufacturer’s schedule saves money in the long run.

Most vehicles benefit from an oil change every 5,000–7,500 miles, but your interval may vary depending on your car and driving conditions. We’ll follow your manufacturer’s specifications and recommend what’s best for your vehicle.

Your check engine light can be triggered by anything from a loose gas cap to an emissions or engine issue. Our advanced diagnostic services will pinpoint the exact cause and allow us to recommend the right repair.

Don’t wait—both squeaking and grinding are warning signs of brake wear. Our team will perform a thorough brake inspection and repair to restore your vehicle’s safety and performance.

Prices vary based on labor rates, part quality, diagnostic complexity, and warranties offered. At Turner’s Auto Service, our estimates are always fair and transparent, so you know exactly what you’re paying for before work begins.

It depends on the job:

• Routine services (oil changes, filters, inspections): usually same day
• Diagnostics & mid-level repairs: depends on the issue
• Major repairs (engine, transmission, electrical): may take longer if parts must be ordered

We’ll always give you an upfront time estimate and keep you updated if anything changes.

Yes. All parts and labor at Turner’s Auto Service are backed by our warranty, giving you peace of mind after every repair.